Healthcare
Patient-facing systems held to a higher bar
Appointment scheduling, patient portals, and billing systems are critical-access points where an accessibility barrier directly blocks care.
Critical-service prioritization
Mark scheduling, portal login, and billing workflows as critical services so defects there always outrank cosmetic issues on a low-traffic page.
Authenticated portal scanning
Test behind login using securely stored, encrypted credentials - never plaintext - so the patient-facing experience behind authentication gets the same scrutiny as your public site.
Section 508 and PDF accessibility
Health systems frequently need Section 508 coverage alongside WCAG for both websites and the PDFs patients rely on - uploaded PDFs are checked for tagging, form-field labels, and other PDF-specific structural issues, all grounded in WCAG 2.1 AA criteria.